Terms of Service

Last Updated: June 2026

Welcome to Primax. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Conditions

We reserve the right to refuse service to anyone at any time. You agree not to use our products or website for any illegal or unauthorized purpose.

Products and Pricing

We make every effort to display product descriptions and prices accurately. However, we reserve the right to update or correct any errors without prior notice.

Orders

Once an order is placed, it is considered confirmed. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.

Payments

We accept Cash on Delivery and other payment methods listed at checkout. Full payment must be completed at the time of delivery (for COD orders).

Shipping

Delivery times are estimated and may vary depending on location and courier service. We are not responsible for delays caused by courier companies.

Exchange Policy

We offer a 7-day exchange policy for eligible items only. No returns or refunds are provided. Exchanges are accepted only for wrong size, damaged, or defective items.

User Responsibility

Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or failed deliveries.

Limitation of Liability

Primax is not responsible for any indirect damages, delays, or losses arising from the use of our products or services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website means you accept any changes.

Contact Us

If you have any questions, you can contact us via our customer support email or phone number listed on our website.