Shipping policy
🚚 Shipping Policy
Last Updated: June 2026
At Primax, we aim to deliver your orders safely, quickly, and reliably across Pakistan. Please read our shipping policy carefully before placing an order.
📦 Order Processing Time
- All orders are processed within 1–2 working days
- Orders placed on weekends or public holidays are processed on the next working day
- During sales or high-demand periods, processing may take slightly longer
🚚 Delivery Time
- Estimated delivery time: 3–7 working days
- Delivery time may vary depending on your city, courier delays, and shipping type
💰 Shipping Charges
- Shipping charges (if any) are shown at checkout
- Charges may vary based on location and order weight
📍 Delivery Coverage
We currently deliver across all major cities and regions of Pakistan through trusted courier partners.
📞 Order Confirmation
For Cash on Delivery (COD) orders:
- Our team may contact you for confirmation before dispatch
- Please keep your phone active to avoid delays
📦 Tracking Your Order
Once your order is shipped, you will receive tracking details so you can monitor your delivery.
⚠️ Delivery Issues
We are not responsible for:
- Delays caused by courier companies
- Incorrect address provided by the customer
- Failed delivery attempts due to unavailability
However, we will always assist you in resolving such issues.
📬 Contact Us
For any shipping-related queries, you can contact our support team through the details provided on our website